Get answers to some common questions
What is Moneyversity?
Moneyversity is an online financial educational tool that empowers you to make the most of your money. It’s a source of trusted information where you can watch fun videos, read interesting articles, play games and complete Courses on how to manage your money and reach your financial goals.
How do I sign up?
Registration is completely FREE! First off, create your Moneyversity student card. Simply click the Sign Up button on the Home Page, and fill in your details. We’ll send you an activation email to confirm your account. And just like that, you’re enrolled!
Where do I start?
We recommend starting with the Demo course. It’s a great way to learn the basics and how to get the most out of Moneyversity. From there, feel free to browse and complete the Topics and Courses that are most interesting and relevant to you.Try a Demo Course
Do I need to pay to use Moneyversity?
No, it’s totally free!
What does Old Mutual have to do with Moneyversity?
Moneyversity is an Old Mutual initiative that teaches you how to work better with your money so it can work better for you. It was designed by financial experts to help you understand and manage your personal finances like a pro. After engaging with the Moneyversity platform, you will be better positioned to venture into the Old Mutual ecosystem – where you can engage a qualified Adviser or purchase products and service
Can I use Moneyversity on my phone?
Absolutely! Moneyversity is totally mobile friendly and can be used on your phone to get your fix of financial know-how on the go.
I need more help with my finances. Is there someone I can talk to directly?
Our friendly Old Mutual Advisers will give you all the advice and support you need to reach your financial goals. Simply use our handy Find an Advisor tool to get in touch with an Advisor near you.
What are Topics?
Whether you want to learn how to manage your money, plan for retirement or invest in property, Moneyversity covers different Topics to help you reach a specific financial goal. Within each Topic, there are several Courses for you to complete.
How many Topics are there?
There are 4 Topics available at the moment:
- Surviving on what you have
- Keeping some money for yourself
- Securing a bright future
- Working towards your dreams
How do Courses work?
Within each Topic there are several Courses. Each Course will teach you about a different financial issue in 3 easy steps:
Step 1: Course Modules
Modules are made up of videos, games, infographics, calculators, and articles that give you in-depth information about the specific Topic covered in each Course.
Step 2: Course Quizes
Once you’ve worked your way through all the Modules, you’ll unlock a Quiz. Each unlocked Quiz contains 5 randomly generated questions that are specific to a completed course. When you’ve completed your first Quiz, 2 more quizzes become available. Once a Quiz is unlocked, you will have 7 days to complete it. Every correct answer you give on a Quiz will earn you 20 Bright Sparks.
Step 3: Course Certificates
You need at least 240 Bright Sparks (or 12 correct answers) across all 3 Quizzes in a Course to earn your Course Certificate. If you collect 300 Bright Sparks by answering every Quiz question correctly, you’ll receive a Cum Laude Course Certificate.
If you don’t have enough Bright Sparks to earn a Certificate, you can try any of the 3 quizzes again to improve your score. You’ll have to wait 7 days for the Quiz to expire before you can redo it though.
Your Course Certificate won’t expire. Once you’ve earned it, it’s yours.
Do I need to do the Courses in any particular order?
No. Just choose the ones that interest you most.
What are Bright Sparks?
Bright Sparks are a way for you to keep track of your progress from Rookie to Money Guru. The more Bright Sparks you earn, the higher your status gets. You can check your Bright Sparks status on the ‘My Progress’ page.
How do I earn Bright Sparks?
There are a number of ways you can earn Bright Sparks:
- Answer Quiz questions correctly
- Complete your Moneyversity Profile
- Share Course content
- Link your Facebook account
- Rate a Course
What are Course Badges?
Course Badges are awarded for successfully completing a Course Quiz. They’re a fun way to display all your accomplishments as well as share and compare with your Moneyversity friends. Course Badges are yours to keep and they will never expire.
What are Milestone Badges?
In addition to Course Badges, you can also earn badges for reaching certain milestones:
Complete all fields in your profile
Share content 5 times
5 Certificates Badge:
Earn 5 Course Certificates
2 Certificates Badge:
Earn 2 Course Certificates
Room for Improvement Badge:
When scoring 1 out of 5 (or lower) on a quiz
What can I do with the Certificate I’ve earned?
The Certificates are proof that you’ve completed a Course. You know all there is to know about that Topic. Well done, you’re on your way to becoming financially savvy!
What happens when I complete all the Courses?
There’s even more to Moneyversity than great Courses! Browse through our blog for more information and useful insights into a wide range of financial topics. If you’re ready to take the next step in pursuit of your financial dreams, contact one of our friendly Advisors today.
Know anyone who could also use some financial guidance? Share Courses and blog articles on social media to help your friends and family reach their financial goals too! Also - the team at old Mutual is always looking at adding more relevant new courses, as well as enhancements to current courses. Keep checking for new content!
When will new Courses be added?
We update and add new Courses every now and then. Check back regularly to make sure you don’t miss anything!
How do I access the courses
We have organised our courses in easy to navigate topics to help you get started where it will help you the most. Courses can be accessed from the drop down menu, through the Topics page or by clicking on one of the highlighted courses on the Home Page.
Can I request help with a specific topic?
Our financial advisers are able to help you with your specific needs. Find yours here.
I didn’t receive an activation email
Try checking your spam folder. If that doesn’t work, you may have entered your email address incorrectly. Try signing up again using the correct email address.
What are the requirements when creating a password?
Your password must meet the following criteria:
- At least 8 characters long
- A mix of upper and lowercase characters
- Include at least one digit (e.g. 0-9)
- No spaces or tabs
- Not based on your username
I can’t remember my password
No worries. Just go to the Login page and click ‘Forgot Password’. Enter your email address, and we’ll send you an email with a link to reset your password. If you’re already logged into your account and would like to change your password, go to your Profile page, scroll down and select ‘change password’.
I’m having trouble logging in
Try refreshing the page and enter your password again. If that doesn’t work, try using a different browser. Still having trouble? Contact support.